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Trust centre

Your data, your region, your rules.

How Digitechub protects customer conversations: data regions, sub-processors, consent tooling, audit logs and our audit roadmap.

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Data regions

Choose where your data lives.

EU

European Union

Coming soon

IN

India

Coming soon

US

United States

Coming soon

Sub-processors

Sub-processors

The third parties that process data on our behalf. This list is published before launch and updated whenever it changes.

Sub-processorPurposeRegion

Consent tooling

Consent, built in

  • GDPR and DPDP consent manager
  • PII redaction before text reaches an AI model
  • Role-based access, API key scopes and IP allow-lists
  • SSO (SAML) on Nova

Audit logs

Every action, on the record.

A sample of what the audit log records. Audit logs are included on Nova.

Time (UTC)ActorEvent
2026-11-07 09:14:02ana@acmeExported contacts (segment: VIP, 1,204 rows)
2026-11-07 09:02:47api-key:prod-3Sent campaign "Winter sale" to 8,950 contacts
2026-11-07 08:41:10marco@acmeChanged role of lea@acme: Agent → Supervisor
2026-11-07 08:30:55systemPII redacted in 14 messages before AI processing

Sample data for illustration.

Certification roadmap

SOC 2 and ISO 27001: on the roadmap.

We will not claim either certification until an independent audit is complete.

  1. Now

    Role-based access, PII redaction design, data-region architecture.

  2. Launch phase 3

    SSO (SAML), audit logs and SOC 2 audit kickoff.

  3. After audit

    SOC 2 and ISO 27001 reports shared under NDA once issued.