New Chatbots, AI agents and workflows included in every plan — not sold as add-ons. See pricing

E-commerce

Recover carts and answer order questions on autopilot.

Shoppers ask about sizes, delivery and returns in chat. Answer them instantly, nudge abandoned carts and send order updates where customers actually read them.

Your businessAI agent · online
Hi! Is the linen shirt available in M?
Yes, size M is in stock in white and sage. Want me to add it to your cart?
Sage please
Done. Here is your secure payment link. Your 10% coupon is applied.
Message

Ready-made flow

How a typical conversation runs.

1Cart abandoned
2Reminder with coupon button
3Customer asks about sizing
4AI agent answers from catalogue
5Payment link in chat
6Order alert

Flow pack

Your e-commerce flow pack.

Import, edit and launch. Every flow runs on the same inbox, canvas and AI agents.

Abandoned-cart recovery

Ready-made flow, editable on the canvas.

Order and shipping alerts

Ready-made flow, editable on the canvas.

Catalogue Q&A agent

Ready-made flow, editable on the canvas.

Post-purchase review request

Ready-made flow, editable on the canvas.

Results vary by business, audience and setup.

FAQ

Questions from e-commerce teams.

What is in the e-commerce flow pack?

Abandoned-cart recovery, Order and shipping alerts, Catalogue Q&A agent, Post-purchase review request. Each flow is ready to edit on the drag-and-drop canvas.

Which channels can these flows use?

WhatsApp and web chat on every plan, with SMS, email, RCS, Instagram, Messenger, Telegram and Voice AI available as you move up. Channels marked "coming soon" are not live yet.

Do I need a developer?

No. Flows are built on a drag-and-drop canvas. Developers can extend them with webhooks, the REST API and tool calling.

Start free today. Upgrade when it pays for itself.

Chatbots, AI agents and workflows are included in every plan. Book a demo if you want a guided tour first.