Module 01
Omnichannel messaging
Nine channels, one inbox, one contact record. 11 capabilities.
Platform overview
Eleven modules, 110 capabilities, one platform.
Run WhatsApp, RCS, SMS, email, Instagram, Messenger, Telegram, web chat and voice from one inbox, one automation canvas and one set of AI agents. Click any module on the map to open its details.
Digitechub
AI core
AI core
Module 02
Campaign engine
Broadcasts that test, time and fall back on their own. 14 capabilities.
Module 03
DigiMind AI agents and automation
Bots, AI agents and workflows included, not sold as add-ons. 14 capabilities.
Module 04
Shared inbox and light CRM
Your whole team, every channel, one timeline. 10 capabilities.
Module 05
Commerce and payments
Browse, pay and track orders without leaving the chat. 11 capabilities.
Module 06
Ads and growth
Turn ad clicks into conversations, and conversations into revenue. 6 capabilities.
Module 07
Analytics
From delivery rates to revenue, in real time. 9 capabilities.
Module 08
Developers and integrations
Clean REST, webhooks, SDKs and an MCP server. 10 capabilities.
Module 09
Security and trust
Your data, your region, your rules. 9 capabilities.
Module 10
Partners and agencies
Resell messaging under your own brand. 4 capabilities.
Module 11
Support and onboarding
Free onboarding and humans when you need them. 5 capabilities.
Module 1
Omnichannel messaging
Nine channels, one inbox, one contact record.
Is my order shipped?
Yes! It left the warehouse today. Tracking link below.
AI suggestion ready
- WhatsApp Business API with free onboardingAt launch
- Green-tick (official business account) application helpAt launch
- Number migration from your current providerAt launch
- RCS on the same inbox and contact recordComing soon
- SMS on the same inbox and contact recordComing soon
- Email on the same inbox and contact recordComing soon
- Instagram DMComing soon
- Website chat widgetAt launch
- Facebook MessengerNewComing soon
- TelegramNewComing soon
- Voice AI agent that answers and places calls and writes the call summary to the contactComing soon
Module 2
Campaign engine
Broadcasts that test, time and fall back on their own.
Screenshot placeholder
- Bulk broadcastAt launch
- CarouselsAt launch
- Coupon-code buttonsAt launch
- Call-to-action and quick-reply buttonsAt launch
- SchedulingAt launch
- Segments and CSV importAt launch
- Retargeting by read, click or replyAt launch
- Link click trackingAt launch
- A/B/n testingNewComing soon
- AI send-time optimisationNewComing soon
- Frequency caps with quiet hoursNewComing soon
- Automatic fallback from WhatsApp to RCS to SMSNewComing soon
- Template pre-checker that predicts Meta rejection before submissionNewComing soon
- Live audience sync from CRM eventsNewComing soon
Module 3
DigiMind AI agents and automation
Bots, AI agents and workflows included, not sold as add-ons.
Keyword: "price"
AI agent
Send catalogue
Hand to human
- Drag-and-drop chatbot and workflow canvasAt launch
- Keyword, QR, ad and webhook triggersAt launch
- WhatsApp FlowsAt launch
- AI template generatorComing soon
- AI agents with a knowledge baseComing soon
- Long-term customer memoryComing soon
- Tool calling against your own APIsComing soon
- Auto-translation in 40+ languagesNewComing soon
- Sentiment-based handoff to a humanNewComing soon
- Voice-note transcriptionNewComing soon
- Conversation summariesNewComing soon
- Agent test sandbox with scoringNewComing soon
- Supervisor agent that coordinates specialist agentsNewComing soon
- Flow versioning with one-click rollbackNewComing soon
Module 4
Shared inbox and light CRM
Your whole team, every channel, one timeline.
Is my order shipped?
Yes! It left the warehouse today. Tracking link below.
AI suggestion ready
- Multi-agent inboxAt launch
- Routing by tag, campaign or attributeAt launch
- Tags and quick repliesAt launch
- iOS and Android appsAt launch
- Lead pipelineNewAt launch
- SLA timers with auto-escalationNewComing soon
- Internal notesNewAt launch
- AI reply suggestionsNewComing soon
- One timeline across channelsNewComing soon
- Agent presence and collision detectionNewComing soon
Module 5
Commerce and payments
Browse, pay and track orders without leaving the chat.
Screenshot placeholder
- Product catalogueAt launch
- In-chat shoppingAt launch
- UPI and card paymentsAt launch
- WhatsApp FormsAt launch
- Link and QR generatorAt launch
- Shopify cart and order alertsAt launch
- Stripe and PayPal payment linksNewComing soon
- WooCommerce and Magento connectorsNewComing soon
- AI product recommenderNewComing soon
- Order-tracking pageNewComing soon
- Recurring-billing remindersNewComing soon
Module 6
Ads and growth
Turn ad clicks into conversations, and conversations into revenue.
Screenshot placeholder
- Click-to-WhatsApp ads managerComing soon
- Lead-capture pagesAt launch
- AI ad-copy generatorComing soon
- Free toolsAt launch
- Ad-to-revenue attributionNewComing soon
- Audience export to Meta and GoogleNewComing soon
Module 7
Analytics
From delivery rates to revenue, in real time.
Delivered—
Read—
Replied—
- Real-time delivery, read and reply ratesAt launch
- Click analyticsAt launch
- Revenue attributionNewComing soon
- AI topic miningNewComing soon
- Automatic CSAT and NPS surveysNewComing soon
- Custom reports with scheduled exportNewComing soon
- Funnel and cohort analysisNewComing soon
- Anomaly alertsNewComing soon
- WhatsApp quality-rating and messaging-limit monitorNewComing soon
Module 8
Developers and integrations
Clean REST, webhooks, SDKs and an MCP server.
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- REST APIAt launch
- WebhooksAt launch
- SDKAt launch
- Shopify, Razorpay, LeadSquared, WebEngage and IntegratelyComing soon
- Native Zoho CRM and HubSpot connectorsNewComing soon
- Native Salesforce and Microsoft Dynamics 365 connectorsNewComing soon
- Native GoHighLevel connectorNewComing soon
- Google Sheets, Make and n8n connectorsNewComing soon
- MCP server so outside AI agents can send and read messagesNewComing soon
- OpenAPI sandbox with simulated Meta responsesNewComing soon
Module 9
Security and trust
Your data, your region, your rules.
Screenshot placeholder
- Role-based accessAt launch
- Multi-language dashboardAt launch
- SSO (SAML)NewComing soon
- Audit logsNewComing soon
- Data-region choice (EU, India, US)NewComing soon
- PII redaction before text reaches an AI modelNewComing soon
- GDPR and DPDP consent managerNewComing soon
- API key scopesNewComing soon
- IP allow-listsNewComing soon
Module 10
Partners and agencies
Resell messaging under your own brand.
Screenshot placeholder
- Partner and affiliate programmeAt launch
- White-label reseller portalNewComing soon
- Multi-workspace agency accountsNewComing soon
- Template and flow marketplaceNewComing soon
Module 11
Support and onboarding
Free onboarding and humans when you need them.
Screenshot placeholder
- Chat, email and call supportAt launch
- Free onboardingAt launch
- Live video onboardingAt launch
- Guided setup wizard with Meta verification helpNewAt launch
- Priority support with an SLA on Pulse and aboveNewAt launch
Feature scorecard
Digitechub: 110 capabilities. Zaptick and AiSensy combined: 56.
110 capabilities is 96% more than the 56 that Zaptick and AiSensy offer between them. Items marked "new" are not on either competitor's public pages.
vs Zaptick and AiSensy combined
+96%
vs AiSensy alone
+139%
vs Zaptick alone
+340%
| Category | Zaptick | AiSensy | Both combined | New at Digitechub | Digitechub total |
|---|---|---|---|---|---|
| Channels | 7 | 2 | 7 | +2 | 9 |
| Campaigns | 2 | 8 | 8 | +6 | 14 |
| Automation and AI | 4 | 7 | 9 | +7 | 16 |
| Inbox and CRM | 4 | 4 | 5 | +6 | 11 |
| Commerce | 1 | 5 | 5 | +5 | 10 |
| Ads and growth | 2 | 4 | 5 | +2 | 7 |
| Analytics | 1 | 2 | 2 | +7 | 9 |
| Developers and integrations | 2 | 7 | 8 | +8 | 16 |
| Security and trust | 1 | 3 | 3 | +6 | 9 |
| Partners | 0 | 1 | 1 | +3 | 4 |
| Support | 1 | 3 | 3 | +2 | 5 |
| Total | 25 | 46 | 56 | +54 | 110 |
How the count was made. Each capability was credited to a competitor only if its own public pages or pricing pages named it. Zaptick's public pages were thin (its pricing page could not be opened), so its count is a floor and the real gap against Zaptick is smaller than +340%. The "combined" figure is the fair bar. The 110 capabilities are a build target: anything not yet live is marked "coming soon".
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