Reach customers where they already are
WhatsApp, RCS, SMS, email, Instagram, Messenger, Telegram, web chat and voice from one place.
Omnichannel messaging
Nine channels, one inbox, one contact record.
Customers message you on WhatsApp, reply by email and call when they are in a hurry. When every channel lives in a different tool, context gets lost and replies slow down.
All plans · WhatsApp and web chat on Free, more channels as you move up
Outcomes
What changes for your team.
Keep one history per customer
Every channel writes to the same contact record and the same timeline.
Get live on WhatsApp faster
Free onboarding, green-tick help and number migration from your current provider.
Results vary by business, audience and setup.
Capability checklist
11 capabilities in this module.
"New" marks capabilities not found on Zaptick's or AiSensy's public pages. "Coming soon" marks capabilities that ship in a later launch phase.
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- WhatsApp Business API with free onboardingAt launch
- Green-tick (official business account) application helpAt launch
- Number migration from your current providerAt launch
- RCS on the same inbox and contact recordComing soon
- SMS on the same inbox and contact recordComing soon
- Email on the same inbox and contact recordComing soon
- Instagram DMComing soon
- Website chat widgetAt launch
- Facebook MessengerNewComing soon
- TelegramNewComing soon
- Voice AI agent that answers and places calls and writes the call summary to the contactComing soon
Related integrations
Works with the tools you already use.
ShopifyCommerce
Zoho CRMCRMSoon
HubSpotCRMSoon
Google SheetsProductivitySoon
FAQ
Questions about omnichannel messaging.
Which plans include omnichannel messaging?
All plans · WhatsApp and web chat on Free, more channels as you move up. See the pricing page for the full plan comparison.
Is every capability live today?
Not yet. Capabilities marked "coming soon" ship in later launch phases; we will not list a module as live until it ships.
What is new compared with Zaptick and AiSensy?
Facebook Messenger; Telegram. These are not on either competitor's public pages.
Start free today. Upgrade when it pays for itself.
Chatbots, AI agents and workflows are included in every plan. Book a demo if you want a guided tour first.